Confirm that this is your route
Check the account region, provider and option displayed for the actual 1688 order. The linked UK guide describes an Alipay-verified 1688 account and WorldFirst authorisation. An AF foreign-currency Balance or direct-card flow has different conditions. Account support belongs with the relevant official provider; never send us passwords or verification codes.
Follow the official setup screen
In the UK guide, account setup and verification precede 1688 ID authorisation through the World Pay area. Read the terms displayed in your own session and follow the current prompts. We have reviewed the public instructions, not operated your account; screenshots in a guide do not guarantee an identical interface.
Review balance and checkout
The UK instructions describe usable CNH balance and selecting the World Pay option at 1688 checkout. Confirm the order version, goods amount, domestic delivery, final fees and actual payable currency before payment. A balance screenshot or submitted instruction is not the same as a paid supplier order.
If completion is unclear, keep the original record
Check the provider and 1688 transaction states before paying again. Retain order reference, time, currency and the exact non-sensitive error message for official support. Once the purchase is confirmed, arrange parcel identification, agreed checks and receiving instructions separately. The official video segment below is supplementary; current regional written instructions take priority.
Independent guidance by worldfirst1688.com. Official product facts are separate from our order-planning advice. Check the source for your region; this is not an official WorldFirst support site.