Services

Start with the stage your order is at.

Selected products, a repeat order or goods already bought: choose the purchasing and delivery work you need.

YOUR NEXT STEP

Find a starting point.

Choose the situation closest to yours. You can review the service before preparing a request.

Where does your order stand?
Suggested starting point

Wholesale purchasing

Get purchasing support for products you have already selected on 1688. Connect your list, payment arrangement and delivery instructions before placing an order.

The team confirms cargo acceptance, service scope and quotation before work begins.

The services behind your order.

Use an existing product list or supplier order. Each stage has its own instructions and approval.

01

Wholesale purchasing

Get purchasing support for products you have already selected on 1688. Connect your list, payment arrangement and delivery instructions before placing an order.

  • Approved product specifications and quantities
  • Buying party and payment responsibilities
  • Receiving and checking instructions
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02

Restocking support

Coordinate repeat orders across your existing suppliers and product lists. Keep specifications, incoming goods and dispatch decisions in one plan.

  • Current reorder list and previous reference
  • Specification changes, availability and shortages
  • Complete shipment or named partial release
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03

Consolidation

Arrange receiving in China, agreed checks and consolidated international shipping. You can use this service after paying your suppliers yourself.

  • Parcel references matched to your receiving list
  • Packing choices and goods to include
  • Packed dimensions and weight for the freight quote
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04

International shipping

Discuss the cargo, destination and delivery endpoint to find an appropriate transport arrangement. Available routes are confirmed for each shipment.

  • Cargo details and destination
  • Quoted transport scope and delivery endpoint
  • Carrier and handover references when issued
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05

After-sales

Raise a purchasing difference, package issue, transport exception or refund question with the references and evidence from your existing order.

  • Original reference, issue and supporting records
  • The relevant supplier or transport follow-up
  • Agreed next action and any additional costs
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WORLDFIRST1688

A product list is a good place to start.

Share what you know: the goods, approximate quantity and destination. We can clarify the rest together.

Discuss your order